Last updated: Sept 2026

1. Free consultations

Initial consultations are provided free of charge. There is nothing to refund. You can cancel or reschedule using the link in your booking confirmation email.

2. Services purchased through the website

If you have purchased a package or service through our website and we have not yet begun work on it, you may cancel and receive a full refund within 7 DAYS of purchase. Contact us at info@daytraderstaxes.com to request cancellation.

3. Once work has started

If we have already begun work, any refund will be limited to the portion of the fee relating to work not yet performed, less any non-refundable third-party costs already incurred on your behalf, less 20% of the total cost of the package selected by the client. Once a return or filing has been completed and delivered to you, or submitted on your behalf, that service is not refundable.

4. Third-party costs

Government filing fees, state registration fees and other third-party costs are not refundable once paid where we cannot recover them.

5. If we cancel

If we are unable to complete work we have agreed to do, we will refund fees paid for work not performed.

6. How to request a refund

Email info@daytraderstaxes.com with your name, the service purchased, the date of purchase and the reason for the request. We will respond within 3 BUSINESS DAYS.

7. How refunds are paid

Approved refunds are returned to the original payment method. Depending on your bank or card issuer, it may take 10 BUSINESS DAYS or longer to appear on your account, depending on your card issuer.

8. Questions

If something has gone wrong, please contact us first so we can try to resolve it directly. Email info@daytraderstaxes.com or call (801) 747-5760.